Terms

Effectiveness date: January 2025

General

The present website is owned and operated by Reach & Bridge LLC (hereinafter, “we” or the/our “Company”), which is a private company, registered office at 7312 W. 2nd St Casper, WY 82601 United States and contact email: info@reach-bridge.com.

The Company is not affiliated, owned, or operated by the Government or any governmental agency. We, among others, offer a professional assistance service with marketing outreach, digital PR and link-building initiatives (hereinafter, the “Services”). For further information, check the “About our Services” section.

The present Terms and Conditions establish the conditions of hiring the Services offered on the present website. The confirmation of payment automatically confers the User the status of Customer and its bonding with these Terms and Conditions (hereinafter, “you”, “your”, the “Customer”).

The Company reserves the right to update these Terms and Conditions, in accordance with new legislative and/or jurisprudential requirements and/or business needs or interests, at any time and without prior notice to the User and/or Customer. The updated version of these Terms and Conditions will be effective immediately, at the same time it is published on this website.

These Terms and Conditions will always be available on this website so that the User and/or Customer can consult them at any time.

The service provision contract may be formalized, in English wording, which will prevail in any case.

For any doubt or question related to these Terms and Conditions, you can contact us through our Customer Service Department by email: info@reach-bridge.com or through our Contact form.

About Our Services

As previously mentioned, this website is owned and operated by a private agency in charge of assisting companies with a variety of digital marketing initiatives and actions. We are not affiliated, enforced, operated, or owned by any Government.

Our professional Services, among others, consist of:

Marketing Outreach

Proving support and guidance in a variety of outreaching, such as:

  • Scalable email outreach: We craft personalized email campaigns to reach a targeted audience, from potential customers to industry influencers, ensuring your message is heard and drives results.
  • Content promotion across platforms: We don't just create great content—we make sure it gets seen. Our team strategically promotes your content across various channels, including social media, forums, and relevant communities, to maximize its reach and engagement.
  • Editorial partnerships: We build and maintain relationships with leading publications and websites in your industry. This allows us to secure high-quality placements and features for your content, boosting your credibility and organic traffic.
  • Multilingual campaign execution: To help you enter new markets and connect with a global audience, we execute campaigns in multiple languages, ensuring your message is culturally relevant and resonates with local communities.

    • Furthermore, we offer a multilingual Customer Service Department that is available at all times to attend information inquiries, as well as to resolve any doubts that may arise while completing any of our forms.

    For further information, please see the “Customer Service” section.

    Hiring Our Services

    To hire our Services:

    You must be an adult and have the legal capacity to enter into contracts, according to the applicable national laws and regulations of your birth and/or residence country.

    When collaborating with us and hiring our services, you must guarantee to us that you have your company's consent. For further information, check our Privacy Policy.

    Payments

    You may use different methods of payment to purchase our Services. Our rate is expressed in US dollar (USD / $), with all current and applicable taxes included. The total cost will be shown on the billing message, so you can check it before entering your payment information. If the Customer incurs any commission for currency exchange or surcharges imposed by the Customer’s bank or by the issuer of the Customer’s card, our company will not be held responsible for it and, therefore, will not grant the Customer any compensation or reimbursement for such circumstances.

    Please be informed that:

    The credit cards may be subjected to checks and authorizations by the issuing bank. If said entity does not authorize the intended payment, the Company will not provide the Services and we will not assume any type of responsibility for lack of provision and/or delays in the provision of our professional processing services.

    In the event that Customers detect an undue or unacknowledged charge in connection with our Services on the card used to contract them, please contact our Customer Service Department as soon as possible through e-mail info@reach-bridge.com or our Contact form.

    Prior to making payment for the costs of our professional assistance services make sure you review all the personal data and other private information you have provided on our forms and make changes if necessary. If you have made an error, it is important that you correct it before proceeding to the payment page.

    Refund Policy

    We offer our Customers the option to apply for a refund in the event that they are not satisfied with our professional assistance services.

    If you wish to request a refund, you will need to complete and submit a request by means of e-mail info@reach-bridge.com and the Contact form, stating clearly the reason that makes you eligible for a refund.

    The refund request will be evaluated within 72 hours since its receipt. Our Customer Service Department will review the reasons and the particular circumstances of your case in order to assess the approval or denial of the refund requested. In any case, the customer will be informed of the outcome of your request.

    If a refund request is accepted by our Customer Service Department:

    The refund will be issued within 72 hours of the receipt of the request via the same payment method that the customer has used to hire our professional services.

    A confirmation email will be sent to the Customer as soon as the refund has been issued.

    Depending on the customer’s bank, the refund process can take up to ten (10) business days to be completed. The Customer Service Department will review the reasons and the particular circumstances of each case in order to assess the approval or denial of the refund requested. In any case, the customer will be informed of the outcome of his/her request.

    If you need any further information about our Refund Policy, you can contact us at info@reach-bridge.com or through our Contact form.

    Withdrawal Right

    In accordance with the exceptions established by the currently applicable laws and regulations, the Customer cannot exercise the right of withdrawal as we only provide personalized services.

    If the Company cancels the provision of the services for the reasons above mentioned, the charges made for the provision of our Services will not be reimbursed to the applicant.

    Exemption from Responsibility

    In accordance with the “About our Services” and “Hiring our Services” sections, the Company will not assume any responsibility for the following circumstances that are beyond our reasonable control:

    for any circumstance attributable to the Customer and to an act or omission of the Customer, as a result from fraudulent, erroneous, incomplete, and/or inaccurate information provided by the Customer.

    Applicable Law and Jurisdiction

    These Terms and Conditions shall be governed by and construed in accordance with the currently applicable Spanish law.

    In case of controversy or disagreement between the Customer and the Company arising from these Terms and Conditions, both parties agree to submit their resolution, at their free choice and expressly waiving any other jurisdiction to which they may be entitled, to the competent Courts and Tribunals of the place of residence of the Customer.

    The nullity, total or partial, of any of the provisions of these Terms and Conditions, will not affect the validity of the other provisions.

    The non-exercise by the Company of any right provided or derived from these Terms and Conditions shall not be construed, under any circumstances, as a waiver of said right, unless expressly and in writing waived by our company or legal prescription of the action that in each case corresponds accordingly to the applicable current legislation.

    Customer Service

    We have a multilingual Customer Service Department to facilitate communication between you and our Company. You can contact it by different means: info@reach-bridge.com or through our Contact form.

    Our Customer Service Department will be in charge of answering questions, suggestions and/or complaints regarding the Services offered through this website and, where appropriate, managing the refund requests received.

    Please note that we carefully process each individual question/email, so we will respond to you in the shortest time frame possible and, in any case, within the deadline established by the applicable laws and regulations.